What should I do if iPhone Data Recovery doesn't detect my device? Your problem is probably caused by something wrong with USB connection. If your device can not be detected, you can follow the steps below to solve such problems:
1. Disconnect your device and connect it again. Make sure that you unlock your device and click "Trust" button on your device to trust the computer.
2. In case the connection is unstable, try to change other USB cable and try again.
3. Make sure you've downloaded the latest version of iPhone Data Recovery.
4. Check out whether your iTunes can recognize your device.
5. If your iTunes can recognize your device but our product can't, do as what follows.
• a. Launch iTunes.
• b. Connect your device until iTunes can recognize your device.
• c. Close your iTunes.
• d. Restart our product to check if the app can detect your device.
6. If your device can't restart or gets stuck in another abnormal state, you can use the iOS System Recovery feature to fix it.
Still can't help you after all tricks above, please contact customer service, support@4videosoft.com.
Considering the enhanced security settings of call and Safari after iOS 14 and later, you are required to enter the passcode for extra 2-4 times in selecting "Deep Scan" while using iPhone Data Recovery, which can scan and recover the deleted call history, including FaceTime calls, and Safari history.
Follow the pop-up instructions from this software, and enter the screen password on iPhone to proceed.
Note: If you have created an iTunes backup with encrypted password, then you need to enter the iTunes backup password in this software to unlock the encrypted local backup file from iPhone.
Then you can try this software and find it can detect your iOS device and scan iOS data successfully.
Considering the enhanced security settings of call and Safari after iOS 14 and later, you are required to enter the passcode for extra 2-4 times in selecting "Deep Scan" while using iPhone Data Recovery, which can scan and recover the deleted call history, including FaceTime calls, and Safari history.
Follow the pop-up instructions from this software, and enter the screen password on iPhone to proceed.
Note: If you have created an iTunes backup with encrypted password, then you need to enter the iTunes backup password in this software to unlock the encrypted local backup file from iPhone.
Then you can try this software and find it can detect your iOS device and scan iOS data successfully.
